Ashwood Centre for Sexual Health

St Mary's Hospital, London Road, Kettering, Northamptonshire, NN15 7PW
 
5 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
 
Written by a NHS patient
21st February 2023


Staff explained everything and ensured I was involved in my care throughout. Made me feel comfortable.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a patient
19th December 2018


I am very happy to recommend The Ashwood Centre, G. U. M. services, they provide a 1st class service; despite being under staffed & under funded. The reception staff are friendly & proficient. The waiting area is scrupulously clean. The clinicians are friendly, first & foremost. However, they are professional to the "N"th degree. Everyone I've encounter, is always smiling & human - which you can't always say about NHS staff. It's clear to me, that on the occasions of my visit that they work as a team. The atmosphere is always very pleasant, the staff busy, but happy - which I feel they must be wholly commended & commented upon. Nothing seems too much trouble, for anybody. Everyone is friendly & non judgemental. I have one very minor negative comment to make, regarding the text back message service. Twice now, I have not received the text message promised. The has also happened to one of my friends in Corby. Each time I've had to call to check for my results, which let's face it, is no great hardship, after all, it's in my best interest! However, it does take time out of someone's, I have no doubt, busy day. If fact two members of staff, because they have to cross check the information. To you Lovely ladies - I apologise profusely. Therefore, please may I suggest that an email option is added to the service mix? Surely, connecting a telephone to a private email address, for those wizzy, clever I.T. people & wouldn't incur much if any cost for writing a few lines of code into the programme. Clients can opt for which method they'd prefer & the programme would automatically select it, so no extra work for the frontliners. Just a suggestion... Now it looks as if the negative outways the positive - which couldn't be further from the truth! The service & the staff are all fabulous! Thank you, Mx

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
28th June 2018


Really pleased with the level of the treatment I received. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
8th January 2018


I was amazed how bright and welcoming the unit was. I attended for a sexual health check up. Nothing was rushed, I was listened to and given information of the process. The doctor and the phlebotomists were excellent. I will have no concerns about returning for my next MOT. Seriously impressed with the whole set up.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
18th April 2016


Professional, friendly staff who take great care about your wellbeing. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 
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Short link to review Ashwood Centre for Sexual Health: http://iwgc.net/ejous