Reviews
Reviews
Very Caring felt totally comfortable with all of the treatment i have received
I was greatly impressed by the treatment I received at Ashford Hospital. I found all the staff very amenable and nothing too much trouble. The food was better than I expected and was kept very hydrated with all the tea on offer.
The physios and there staff were very friendly and understanding, but you could not fool them into letting you off the exercises. In fact I was extremely impressed by the whole experience notwithstanding the negative impressions received from outside quarters. Fantastic treatment all round.
Visited quite a few times now due to damage to my retina / macular and have been treated very well both pre injections and during injections. Always get good notice of appointments and follow up letters to myself and GP regarding passed injections - A very good service
The staff were amazing always available when needed Nurse Roseanna was so kind and and helpful and nothing was a bother Enjoyed my stay in Ashford hospital
Admitted for a scarf osteomy; in and out the same day. I was terrified about going under the knife, but the team did their utmost to reassure me and I felt as if my well-being was paramount to everyone involved.
This is the orthopedic department in St Peter's Hospital.
I was lied to several times regarding my treatment plan by the consultant. I would be told one thing over the phone appointment with the consultant and would be sent the same information in a letter, but whenever I'd attend face-to-face appointments the consultant would change their mind without physically examinaning me.
The consultant that I was in contact with would promise one path of care and then change their mind without my input or caring about the effect that this would have on my life, which as a result has made my mental health, physical condition and pain significantly worse.
I was discriminated against due to something that is out of my control and was told that I wouldn't receive the treatment that I would benefit from due to this discrimination.
When I raised these concerns with PALS (was more of a concern, not a complaint) the consultant had lied to them about what he had said to me and PALS were not at all helpful and did not support the patient but did support their colleagues, which did not suprise me as all staff at St Peter's would rather cover their own backs rather than advocating and caring for the patient like they should be.
The receptionists and consultants assistants are extremely rude and unhelpful.
As someone who worked for the NHS for over 5 years it's extremely disheartening to see such incompetence effect someone's physical and mental wellbeing.
I could not have had better nursing or care after my total reverse shoulder replacement.
Absolutely everyone was cheerful, kind and attentive. I have been a private patient in the past but the standards and care at Ashford hospital for me could not be improved on. I had everything I needed and supplied with kindness.
Thank you all!
Nehla is.very pleasant empathetic person
This session took 1 week to organise after going to the fracture clinic which is fine, but the fracture clinic session was 3.5 weeks after the fracture itself, so before this time I had no guidance on what to do. The Swiss doctors had suggested to start exercises after 1 week, so this was not the case. But I am very happy with todays session.