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Written by a patient
23rd November 2020


The appointment was very easy to make. I was seen exactly on time. I didn't feel rushed or made to feel bad about asking questions - in fact I was encouraged to. I felt very confident about the advice I was given. I think for appointments that do not need the practitioner to examine you virtual appointments are much more convenient and I hope they are continued post-Covid. The question about cleanliness was not applicable as it was a virtual appointment (unless you wish to know how clean my house is!) but didn't let me complete the questionairre until I'd answered it.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way