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Written by a NHS patient
9th October 2021


I must start off by stating I have never normally had a bad experience at ashford hospital but this was by far the worst all due to a certain doctor! Dr Coebergh. She was rude, made me cry and had no time for me. She left the appointment mid way to say hello to someone and came back after 10 minutes just after she made me cry. There was no compassion or help from her at all. I left feeling no better than when I went in. She said my migraines were due to the medication the NHS had put me on...I said you put me on them and she said I didn’t. I’ve been suffering with migraines for 8 years now and not one doctor has been as rude as she was. I will not be going back to her again.

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Dignity/Respect
Involvement
Information
Cleanliness
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Safe