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Written by a patient
11th June 2020


I have found all the physiotherapists I have seen/spoken to on the phone have been very helpful. I had some face-to-face appointments before the current lockdown and then appointments by phone. I found the instructions Sarah Keating gave me by phone very easy to follow and she was very encouraging. I would be happy to have phone appointments in future. I feel it would be helpful for a new patient to have a couple of face-to-face appointments first so that the Physio can see them and assess what the problem is, and then go to phone appointments.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way