Ashford Hospital 2020-12-19 Person 5 5 0

I have always loved the nhs and knew how crucial it is for us. Clinicians like Dr/Mr Imam are the reasons we should always fight to maintain the NHS. He is an excellent clinician, a lovely person and a very keen surgeon. When I had my referral, I googled him and I was excited with the number of awards as well as the huge travelling experience he had. Mr Imam published hundreds of papers!! And even without knowing so, you can tell that after few minutes. I thought he will be an arrogant consultant who would not answer my questions; actually the opposite happened. Although, he had a very busy clinic, he listened to me fully and answered all my questions thoroughly. He even showed me a video with the proposed surgery to my shoulder. He told me about the expected time points after the procedure. Now that I am 4 weeks after my surgery, I sincerely thank him and his team including his registrar and his secretary and everyone involved. Actually prior to the surgery, I wanted to pay for it privately but he said he is listing me on the nhs and it won’t take long especially that clinically my surgery should be urgent. I have enjoyed my experience fully at all time points. THANK YOU ALL!