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Ashford Hospital
2019-05-08
Person
5
5
0
Written by a patient
Written by a patient 8th May 2019
I like the professionalism which sits well with the friendliness and informality shown on a personal level. Also appreciated that we were told on arrival that appointments were running a little behind time and the time lapse given proved accurate. I can feel intimidated in hospital situations, I don't often go to the local doctor - but kind words from the receptionist and staff nurse help you to feel more relaxed. Also impressed that during our visit a patient in the waiting area had a coughing fit and the staff nurse didn't hesitate to leave the room to check all was well.