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Written by a patient
2nd June 2020


The staff from all departments at Ashford Hospital deserve every accolade from me,. I cannot thank them enough for the care and support I have received over the years whilst being a patient on more than one occasion and on the many visits I have made to the various departments. I would especially like to thank my Physiotherapist, Sara, who after my shoulder operation helped and supported me throughout my recovery. She was always full of encouragement even when I thought I wasn't doing so well - but having listened to her and carried out all she set me to achieve, I fully recovered. I am now completely free of pain and have a fully functioning shoulder - my sincere ongoing thanks go to her! I have always been treated with the utmost professionalism and care, throughout all of the departments I have had the need to use and for this I say a very big thank you! I often hear - they are only doing their job - but it goes beyond that, as these professionals have peoples lives and well-being in their hands, they deserve to be treated with respect and should be remunerated accordingly - sadly this seems missing for many at the moment. I do believe we are very lucky in this area to have Hospitals that have such excellent professionals and I shall continue to sing their praises whenever I can. A very big thank you to you all! Pamela Harvey

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff