London Road, Ashford, Middlesex, England, TW15 3AA
I found the food very nice and the service, very good physio therapy was good too. the staff - very good service
The lovely staff so friendly & caring they cant be improved
The patience each member of staff with the newly arrived who didn't know where they were and what had happened to them. This applies to 'physio' as well when they got going!
Gracious what changes! this is my seventh op in Ashford/Dickens ward since 2008. Very slowly the care experience has improved (the medical experience has always been the best) but there was always a tinge of uncaring-ness bordering on bullying But now! wow! Staff introducing themselves to you by name, shaking your hand, replying 'Its my job when you thank them for some kindness'. My goodness me! what a difference these things make
The care my mother received from the Department of Cardiology and her consultant was dreadful. Thanks for their lack of care, inability to analysis her medical condition, not referring to her medical notes she is now in a dreadful place. The department does not put it's patient first. Go to another hospital if you have cardiology problems