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Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,619 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
17th January 2023


I have received a range of treatment at Ashford and St Peter's Foundation Trust for many medical problems and the service I have received has always be professional and efficient. The majority of staff are helpful and friendly and always willing to provide help. I have found that one department is slow at responding with test results and doing follow ups, which is the Gastroenterology department. I had to wait 10 months for a telephone consultation to give me my results and the results I was given was for an earlier procedure. My wife is waiting for a serious operation but she also has had problems with getting results. Unless one keeps telephoning the department nothing is forthcoming. However my treatment by all other departments have been fantastic. I suffer with rheumatoid arthritis and the doctor's and nurses are quick at responding and provide a treatment plan to help reduce pain and inflammation.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
8th December 2022


The care I received at Ashford Hospital was second to none, the Staff and Doctors were very attentive and nothing was too much trouble

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
7th November 2022


I had an appointment for a liver ultrasound and have tried to leave this feed back on there official site but they keep refusing it saying I mentioned a name so I changed it then they refused saying not enough content, so I have decided to put it here so they can't stop it, I was praising them so I don't understand their problem is, so here it is. I was nervous as had an appointment 7.30 changed on day to 7 pm got there at 7.00 pm empty great for me showed me into room and scanning person told me to lift up my top get on bed nurse put paper towel on my tummy and scanner put gel on my tummy he went up and down couple times and near my side, then said you can go, got up looked at my phone said 7.05, brilliant no waiting in and out go NHS Jim Murray

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by
31st October 2022


In September 2022 i had a fast-track hip replacement. I could not fault the hospital or the care at all. Would recommend.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
28th October 2022


Fantastic caring service when I took Mum in to the Walk In Centre today after a fall. Both the receptionist and doctor were super caring and thorough. Thank you NHS

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy - Ashford,
20th October 2022


Good to have clear instruction and knowledge on what will work to resolve my issue was what i was after so i can help myself correctly rather then injure myself further Nat provided the clear instructions and have applied exercises and see improvement already so very very happy Can't fault anything - keep up the good work

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
19th October 2022


Great hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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1 2 3 4 5
Written by a NHS patient
10th October 2022


Very professional with a genuine caring attitude every single member of staff, I can’t thank them enough for taking care of me pre and post surgery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford,
21st September 2022


Thank you to Neha for such wonderful support. She is knowledgeable and compassionate. She recalled specific details about me which we discussed, which I did not anticipate. Very genuine person. Warm and friendly team, including Sharon the Receptionist. Wonderful team.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
1 2 3 4 5
Written by
12th September 2022


Great care

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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Ashford Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Short link to review Ashford Hospital: http://iwgc.net/eb3mz