Reviews
Reviews
No issues, excellent care in Dickens ward by nurses and staff
This was a very good service, Kim could not have been more helpful listening to my concerns and questions and offering advice. It was good that Kim could see my hand as well as hear my symptoms, I felt very confident that I was being properly looked after. I was given plenty of opportunity to ask questions and raise any concerns I had.
Thank you for the physiotherapy appointments following my hip replacement. As a young active person I've found the sessions with Daniel Martins helpful and personalised to my needs.
I'm making good progress with the excerises and have found the descriptions and ability to log done and difficulty useful on the videotec site.
Thank you
The site is nice and quiet so very relaxing when you arrive!
The staff are what makes the place lovely and quite enjoyable, they are so knowledgable, caring kind, sensitive to individuals needs and can be funny too!
The pick who work here were clearly hand picked for this sensitive role.
This is a great service in the current climate. Sarah has been very helpful.
Kim is lovely. Friendly, understanding and funny. She really listened and gave me the best care she could.
It was very relaxing having a video consultation and the therapist was very approachable. I received a quick appointment and I am looking forward to trying the therapies suggested. My only query is about the video for trigger finger - it appeared to show the tape on the top of the finger on top of the first joint whereas the finger clicking in my case goes on in the second joint down next to the rest of my hand. Presumably the tape should go further down in that case?
Although I had received a letter informing me that there would be a delay in being seen by the OT department, the telephone consultation was timely and conducted extremely professionally. Neha was very helpful and supportive and I shall complete the exercises and look forward to our planned video consultation.
the nursing staff on Dickens Ward were absolutly Fantastic.Professional and Caring,
Nothing was too much trouble for them.
Cannot fault Ashford or St Peter's hospital.
Barbara