ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,684 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
5th January 2021


Many thanks to Sarah Joyce for today’s consultation :-)

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
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Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
4th January 2021


I've had three video appointments since the beginning of November and I have been very happy with all of them. I've seen the same person each time (Kim) and she has been friendly, helpful and efficient. I very much appreciate the treatment I've had. Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
3rd January 2021


I logged on (via Safari) at 13:24 on 3rd January 2021 for my scheduled Zoom appointment at 13:30; however, nobody from the clinic logged on to take my call during this time (despite a refresh to check my connection) so I logged out at 14:30, as I had arranged to go walking with a friend and assumed the call would be finished by then. Happy for the clinic to rearrange another appointment but most disappointed overall at the lack of service and care ☹️.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
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Safe Way
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1 2 3 4 5
Written by a patient
24th December 2020


Excellent

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
24th December 2020


The staff have been excellent. Friendly, engaging, and keeping me informed of the treatment/operaation through each stage. THANK YOU ALL. Well Done NHS !!!!!!

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Dignity/Respect
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Involvement
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Safe Way
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1 2 3 4 5
Review of Ultrasound - Ashford, written by a patient
23rd December 2020


Excellent care from start to finish. I have previously had 17 years of private breast care. Although the setting at Ashford was less sumptuous, my treatment was superb. The radiologist had even warmed the ultrasound gel!


Nothing

Experience
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Dignity/Respect
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Involvement
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1 2 3 4 5
Written by a patient
19th December 2020


I have always loved the nhs and knew how crucial it is for us. Clinicians like Dr/Mr Imam are the reasons we should always fight to maintain the NHS. He is an excellent clinician, a lovely person and a very keen surgeon. When I had my referral, I googled him and I was excited with the number of awards as well as the huge travelling experience he had. Mr Imam published hundreds of papers!! And even without knowing so, you can tell that after few minutes. I thought he will be an arrogant consultant who would not answer my questions; actually the opposite happened. Although, he had a very busy clinic, he listened to me fully and answered all my questions thoroughly. He even showed me a video with the proposed surgery to my shoulder. He told me about the expected time points after the procedure. Now that I am 4 weeks after my surgery, I sincerely thank him and his team including his registrar and his secretary and everyone involved. Actually prior to the surgery, I wanted to pay for it privately but he said he is listing me on the nhs and it won’t take long especially that clinically my surgery should be urgent. I have enjoyed my experience fully at all time points. THANK YOU ALL!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
18th December 2020


I have had two surgical procedures at Ashford hospital and have had a very good experience in both cases. The doctors and nurses have been absolutely marvelous and I would like to take this opportunity to give my heartful thanks to all of them.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Review of Hand Therapy - Ashford, written by a patient
17th December 2020


Great care provided by all the staff at Ashford hospital! Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Safe Way
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1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
16th December 2020


I think this way of communicating is great! It is personal and nice to be in your own home whilst chatting to the consultant! I would like to say that Kim was a lovely lady who explained everything so well! A happy, smiling face is always good to see!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
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Care Plan
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Safe Way
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Resources

Short link to review Ashford Hospital: http://iwgc.net/eb3mz