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Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,819 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Physiotherapy - Ashford,
23rd February 2022


This was my first physiotherapy experience. Becky showed compassion, did a very professional check on the muscles and tendons in my feet. I was given a detailed exercise programme to do at home. The advice and exercises were sent to my email promptly. I was very pleased to receive such great customer service and I look forward to feeling better soon.

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
22nd February 2022


my experience at this hospital has been great , I am grateful to all the medical staff , cleaners and all the people who make it a great place for everyone

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford,
14th February 2022


Due to Covid there was a fairly long delay to my getting therapy for the arthritis in my hands, and initially I was a little concerned that it would be online rather than face to face. However the two online sessions I have had have I am sure been as beneficial as an in-person consultation, and Neha has been wonderful. She is friendly and very easy to talk to, a good listener, very calm and very clear with her recommendations, and has both times immediately emailed through the exercises that she has promised to send. Thank you!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
4th February 2022


Good and friendly staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
3rd February 2022


Elliot Ward was clean & modern, all the staff were amazing 24/7 and super helpful right down to remembering how I take my tea, or my favourite biscuit or even remembering my food allergies. I then moved to Dickens ward which is in need of redecoration/modernisation, the ward smelt of urine, the staffing was not a patch on Elliot ward, I had HCA’s and housekeeping staff rolling their eyes at the way I take my tea or tutting at my food allergies..

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford,
1st February 2022


Neha was delightful and knowledgeable - thank you!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
21st January 2022


Kind caring Staff from top to bottom. i really had great care. i couldn't have wished to be cared for at a better hospital. clean and friendly which is what you need when unwell.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
21st January 2022


i couldn't have wished for better care and attention. i have absolutely nothing to complain about. lovely caring Staff all the way round.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
11th January 2022


I had very good all round experience during my stay in Ashford Hospital. The nurse’s, care staff, doctors and catering staff looked after me very well. I enjoyed the food. The hospital was clean. I am partially deaf and was worried about not being able to communicate properly given the current situation with masks and Covid, but all the health care staff helped me with this and it was not a problem.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy - Ashford,
21st December 2021


Nathaniel delivered an excellent service. He patiently explained many factors and instilled confidence with a practical approach. He wasn’t rushed and took time to test and check my physical condition. Top class guy!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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