abingdon-community-hospital

Abingdon Community Hospital

Marcham Road, Abingdon, Oxfordshire, England, OX14 1AG
 
11,517 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Written by a NHS patient
6th September 2024


Dr Como was the out of hours GP, he was very patient with me over the phone and was able to advise on why I ahd been given conflicting advice and due to his expereicne and knowledge of the lcoal area was able to correctly advise me on the best action for me to take to recieve the best treatment he had above normal consideration into te most safe and effective treatment for my conditons which was due to a dog bite. He was very understanding of my frsutration. Usually whenever I even express any emotion to some staff over the phone I am told that any abusive treatment is not acceptable, well this was not the case here, my complaint and grieveances were fully listened to and I was made to feel like a human being who had infact been incorrectly advised by someone else and now this professional was taking accountability for the mistake and even was able to repeat all of his advise and also give me hope by saying "your luck is going to change now" and this Dr. Como defiantely was able to prevent a considerable error by another staff memeber but due to assertiveness and proactiveness he was able to understand why the mistake had been made and also explain to me how to avoid this situation in the future. Thank you Out-of-hours GP Dr. Como

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe
 
Review of Abbey Ward
6th September 2024


Most of the staff are very helpful, kind and caring, some are ok. The food is good. Plenty of teas and coffees to drinks. The therapy is great.

Suggested improvements
Sometimes the doctors are not always available when you want to see them

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience
 
Review of Abingdon Minor Injuries Unit
6th September 2024



Listened to
Involved
Communication
Staff
Waiting time
Information
Contact Information
FFT Experience
 
Review of Abingdon Minor Injuries Unit
5th September 2024


Friendly and cheerful. Made me feel confident.

Suggested improvements
I have no complaints, I have no idea how to improve what I was given. Thank you all.

2024-09-06 11:06:11
Response from Abingdon Community Hospital

Thank you for your feedback I am sorry that you did not feel involved during your experience in the Abingdon Minor Injuries Unit. If you would want your episode of care reviewed with feedback , please contact PALS@oxfordhealth.nhs.uk

Listened to
Involved
Communication
Staff
Waiting time
Information
Contact Information
FFT Experience
 
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
4th September 2024


There was a friendly but professional approach to the work here.

Suggested improvements
I have no suggestions that would improve the excellent work done here.

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience
 
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
4th September 2024



Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience
 
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
4th September 2024


I like the garden Some of the art and music groups I enjoy the bike

Suggested improvements
Patient unable to answer

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience
 
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
4th September 2024


All very helpful

Suggested improvements
Don’t know

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience
 
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
4th September 2024



Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience
 
Review of Abingdon Minor Injuries Unit
4th September 2024


Explaining clearly

Suggested improvements
More staff

Listened to
Involved
Communication
Staff
Waiting time
Information
Contact Information
FFT Experience
 
 
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Resources

Short link to review Abingdon Community Hospital: http://iwgc.net/eb3lf