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Written by a patient
27th September 2012


I see the Dr Y COLLINS & partners service here. The service her surgery provides here is pretty much appalling, the biggest challenge is trying to see anyone in the first place, having to wait 10 or 11 days is not atypical, if you manage to get past the rude reception team. When you do see anyone, its unlikely it will be the same doctor twice and for sure they won’t really know you nor come across as if they really care. Your another number on the page that contributes to the pay check at the end of the month If you want to switch surgery, its probably easier to get out of a gym contract, you need to write a letter to the practice manager to explain the reasons why you wish to leave. Thoroughly unhappy and seemingly unable to leave.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect