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26th July 2021


No appointment left after 9am ! Very disappointed because I am working and don't all day.

Suggested improvements
Listen to patient, extend appointment timing till 10am and refer patients to hospital specialist .

7th August 2021
Response from Yeading Medical Centre

Thank you for providing us your feedback. Patients are able to book routine appointments in advance, but we also reserve some appointments (for urgent use) which are released (to book) at 8am and 2pm. We are currently in the process of reviewing our appointment system. In addition, you are able to access an online consultation through the practice website or NHS App. This can be very helpful for working people. We also currently (2021) offer some late evening appointments on Thursdays. Patients are referred to hospital specialists if there is a clinical need that cannot be resolved in primary care. We are keen to listen to patients, so please do not hesitate to contact us directly if you wish to discuss anything in more detail. Best regards, Yeading Medical Centre

Experience
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Cleanliness
Staff
Appointment