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Yeading Medical Centre
2021-07-29
Person
4
5
0
29th July 2021
Even though my condition could not be classified as emergency, I wanted to see the Doctor earlier than the appointment time given
Suggested improvements
The general appointment system is not clear. Apart from the emergency appointment when you have to ring at 8.00am, the rest is not clear- either to ring to walk in or book in advance etc
7th August 2021
Response from Yeading Medical Centre
Thank you for your positive feedback. Patients are able to book routine appointments in advance. Currently (at time of response in August 2021): There are some urgent appointments that are reserved and released (for booking) at 8am and 2pm each weekday. Patients can also access online consultations through the practice website or NHS App. We also currently offer late evening appointments on Thursday evening. We recognise that that any design of appointment system does not suit all patients and we are currently planning to review our system, which will take into consideration all feedback. Best regards, Yeading Medical Centre