Worthing Medical Group

Worthing Medical Group 2024-03-01 Person 2 5 0

Came for an appointment with a client with autism at Heene The sign in screen was not working so reported to reception At no point did she tell us we wer 40 mins early she just said they were running 40 mins late After 1 hour we asked how much longer and told another 40 minclie t decided to leave Made a complaint which was dealt with really quickly The bathroom at Heene was not clean We returned today and service was excellent for a blood test

Complaint handling excellent Toilet needs a refurb

Worthing Medical Group 2024-02-29 Person 4 5 0

They show care and are really very good when needed.

Nothing

Worthing Medical Group 2024-02-29 Person 4 5 0

I felt fully supported with my issue and given an appointment with the right professional in a reasonable time scale

Nothing

Worthing Medical Group 2024-02-29 Person 4 5 0

Very good as usual thanks for your care

Very good and responsive

Worthing Medical Group 2024-02-29 Person 5 5 0

I had an appointment within an hour and a half of telephoning, which I found impressive. The medic I saw was well informed, gave me time and explained fully the next steps. I couldn’t have expected anything more

There is nothing I can think of