Woodlands Surgery

Woodlands Surgery 2023-08-03 Person 5 5 0

The receptionists are always prompt to answer the phone, even at the busiest time. I find it extremely easy to book an appointment with a GP and / or practice nurse and don't usually have to wait more than 7 - 10 days. Always pleasant and helpful service.

Not really

Woodlands Surgery 2023-06-22 Person 4 5 0

The telephone queuing system can be frustrating when you find yourself coming slowly down from say number nine in the queue to number one in the queue, only to be informed by the system that your call cannot be answered right now and to call back again.

I am mobility impaired and a blue badge holder, and sometimes find that the disabled parking spaces are being used by vehicles not displaying a badge on the dashboard

Woodlands Surgery 2023-06-19 Person 5 5 0

My family and I - my wife and I have two young daughters - remain very grateful for all the care that we receive from Dr. Adams and his team.

N/A

Woodlands Surgery 2023-06-06 Person 4 5 0

Initially I enquired via the website but although I got an automatic reply no one contacted me, so I had to phone after 7 days. The receptionist did see the enquiry but actually said no one had actioned it. She offered me a telephone appointment for 2 days later via the telephone. The telephone appointment was late but that was because all of Earlswwod had a power cut and all the telephones/computers were 'down' so that was nobody's fault. Dr McGilligan then offered me a same day appointment for an injection. This was also delayed but that was becasue of the earlier power cut affecting all subsequent appointments.

Monitor the website

Woodlands Surgery 2023-05-29 Person 5 5 0

I was able to get an appointment promptly and was seen to by a good doctor.

Additional guidance regarding aftercare of wounds from minor surgery particularly which plaster to use specifically.