Share review of Woodlands Medical Centre

Woodlands Medical Centre 2019-07-07 Person 0 5 0

After joining the surgery I was phoned by the doctor who was very pleasant and asked me to make an appointment in 2 weeks. I immediately rang reception to make the appointment and was told I had to make it on the day in two weeks time as they don't make appointments. I pointed out that my conditions would not allow me to make a short notice appointment and that I would need time to plan things and was told by the receptionist that she had a similar condition and it didn't affect the her in that way and I was lying. I went in to make a complaint about the receptionist/typist and was treated like an uneducated fool by someone in a dark blue nurses outfit and my complaint fell on deaf and ignorant ears. This happened within 24 hours of joining the surgery and has left me feeling abandoned and uncared for. The reception staff don't need retraining but replacing.