Share review of Woodlands Medical Centre

Woodlands Medical Centre 2019-07-24 Person 0 5 0

For the third time I have tried to make an appointment to see my doctor. After getting my repeat prescription I was told by the receptionist that I needed a meds review and needed the appointment so I asked to make one and was asked what it was for! I told her it was for the medal review and was asked if I really wanted my meds again! I said yes and asked if I could make an appointment and again was asked what it was for. If a doctor asked to see a patient and the message was passed on by the receptionist then why does the receptionist feel the need to ask what it's for when she has just told me. Took about 15 mins of backwards and forwards like this to get her to understand. Finally got a begrudged telephone appointment and a bad attitude from the staff as she realised that I was actually going to talk to a doctor and she couldn't put any more barriers to the in my way. Doctors might be good but this will be my first interaction with one so we will see won't we. Reseptionists/ telephonist terrible and should be handed p45's before the do some real damage to their patients.