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Written by a patient
8th January 2019


It is just so difficult to get an appointment at this surgery. I needed to book an appointment for my 4 year old who is unwell but not unwell enough to warrant a trip to A&E. I called at 8.30am to book an appointment only to be told by a machine that the lines were at maximum capacity and I needed to call back later, at which point the machine hangs up. Several more attempts and I finally got through to be told that all the appointments are gone and I need to try tomorrow. Awful patient care.

Recommend
Involvement
Cleanliness
Staff
Appointment