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Written by a patient
3rd September 2018


I am currently undergoing tests and treatment, the latest being a blood test. The nurse told me to make an appointment to see the doctor in two weeks. Some hope! I'm told by the receptionist that there are no advance appointments at all, so why was I told to book one? If you try to get an appointment on the day, it's frustrating to telephone as it's nearly always engaged. On the rare occasion you get through, the receptionist asks what is the trouble! Very unprofessional particularly if it's something that should be private. Having said that, the doctors are excellent, at least the two I have seen lately, (If the reception does allow you to see a doctor, you'd be lucky to see one you have seen before). I shall try to find another practise that will take me on, even if I have to travel to get there.

Recommend
Involvement
Cleanliness
Staff
Appointment