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Wincobank Medical Centre
2019-03-16
Person
2
5
0
16th March 2019
When calling or an appointment in the morning, the line is always engaged. By the rime one goes through, the appointments are no longer available. What is concerning is lack of empathy from the receptionist. They should at least have a bit of empathy considering that a GP surgery is a healthcare service. E.g 'o' I am really sorry you could not go through but now we are fully booked. Is it an emergency? I can make suggestions etc.