205 Tyler Street, Sheffield, England, S9 1DJ
Practice group: Dr Crawley, Field, Coskery, Noble & Maher
Appointments are not always easy to get, however in the few occasions I've not managed to get one they have squeezed me in for a telephone consultation with a GP, who has either prescribed via phone or asked me to come in to see them later in the day. Maggie is the best receptionist by far, has a lovely friendly persona and will always help you wherever she can.... the others perhaps need to follow by Maggie's example? Nurses can be abrupt and the couple I've seen are keen to shut you down or make you feel like your concerns are trivial. I was concerned when the fantastic Dr Field retired, however I needn't be as I now see Dr Mcmillan who is brilliant, one of a kind. My appointments with him never feel rushed and he seems to genuinely care about your wellbeing, I'm truly hoping he stays at Wincobank Medical Centre for a long long time!
In July I was admitted to hospital, the doctor in A & E said I was very poorly. My leg is still not right and I had concerns on Monday. I called first thing, surprise surprise at 11 minutes past 8, no appointments left. I ended up accepting an appointment at the Flowers Health Centre at 6.45. People on reception how strange, got in to see the doctor. He could not access my medical records at my own surgery re my condition that I was admitted to the hospital with. He had to access the hospitals own records. So peed off with this surgery, why go to another surgery when they cant see your medical records absolutely pointless. Definitely need to change surgeries.
The expertise and professionalism to identify a serious medical condition has probably saved my daughter's life twice. In the 25 years that my family have been attending this surgery, the care has always been impeccable. We are so very grateful that the team are willing to prioritise when they accurately assess that time is of the essence. If we have to wait a short while for a routine, none life threatening appointment, then we accept this in the belief that someone else's needs are possibly greater than ours at that time. The GPs and their team care. We trust them. Thank you sincerely.