Dykes Way, Wincanton, Somerset, England, BA9 9FQ
Wincanton Health Centre could start by managing their expectations around the cleanliness of the surgery. There’s no cleaners visible. The toilets have been messed on EVERY occasion I have attended. I’ve had to sit and wait, for an appointment with Hyperemesis. Often being sick in the waiting room or the toilets and no cleaning takes place after a vomiting episode - showing complete disregard for infection control. Two receptionists in particular, shadow any good work their colleagues do by behaving in a disgusting manner, with appalling attitude and the most unhelpful approach to dealing with patients. You can never get an appointment with a GP, despite being told by the nurses and hospital Doctors and Consultants that only a GP can prescribe the medication I need.