Willow Tree Family Doctors

343 Stag Lane, London, England, NW9 9AD 5 reviews

Reviews

Recommend
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Appointment
 
Written by a patient
12th March 2020


I rang the surgery asking to give a message to a doctor about my need for more antiinflammatories as the pain had come back.The receptionist suggested i request them online and ignored my explanation that it was not possible as the tablets are not part of my regular medications, adding she was not going to waste the time of a doctor for that. Allegedely she asked her manager who then suggested a number for me to ring to be told how to use the online system which i have actually been using succesfully for a long time. I went to the pharmacy, as part of another suggestion from the receptionist, asking them to request the tablets, they did but could not assure me the request would be granted and i have now to wait 4/5 days before knowng the outcome, meanwhile i am in pain. All this after following the instructions from a text message to ring the surgery and speak to a clinician before booking an appointment. I would like to know what they expect us to do when we are ill but not dying.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th December 2018


Willow Tree family doctors in my opinion is a excellent GP surgery. They have a excellent range of doctors, staff members and services in a new modern exceptional practice.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
6th December 2018


The online booking service is my preference - I rarely if ever book by phone or in person so have little interaction with the reception staff. Thus practice has looked after my family for nearly 30 years and we are most grateful to have such high quality care so close to home. Thank you

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
24th November 2014


Fantastic and caring doctors.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
20th November 2014


Would recommend this surgery to Friends and Family

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

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