Whitley Villa Surgery

1 Christchurch Road, Reading, England, RG2 7AB 141 reviews

Reviews

Recommend
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Written by a patient
15th October 2019


Why do we have to wait 3 weeks for an appointment?

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th November 2017


Since the merge the surgery has lost its personal, family and most important care element of the practice. Most of the staff from before the merge have left and it's made the place and some of its patients feel abandoned. I was registered there from birth (30 years) but after recent visits I decided to register at another local surgery due to one of the previous Dr's now practicing there. The surgery needs managing better and some of its staff a training course of people skills

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th August 2017


I've been with the surgery for more than 15 years and always felt listened to and given great care.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd June 2017


I had blood tests 2 wks ago.Had them on the Monday. Phoned for results on following Friday. They were back but Dr had not looked at them.So phoned on Monday.Tuesday.weds and finally Thursday! !!!.The receptionist reeled of all results did not know what they meant because she's not medically trained.Now have to wait until beginning of July to see my Dr.to go through them with me.I went because of feeling g unwell.I am disgusted.I hope I have nothing g seriously wrong.Because I would t hesitate to take this further

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd June 2017


Firstly check you listed doctors doctor janjua left some while ago but the folk who took over from her cannot be bettered. a doctor pops down stairs to see me. and recently when the nurse noticed a burn on my arm the doctor came down and treated it without my asking fantastic people in whitley villa. Even the northcoe road surgery where i had a blod sample taken the staff are so good too, i feel lucky to be treated at whitley villa sergury in all the years i have been a paitent its been the same. friendly helpful folk all the way through so nice if you need help.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Whitley Villa Surgery: http://iwgc.net/ecch4