Reviews
Recommend
Involvement
Cleanliness
Staff
White Horse Surgery
2019-12-02
Person
1
5
0
Written by a patient
Written by a patient 2nd December 2019
I visited the surgery only to be told to ring at 12.00 which I did. I was second in the queue the recording said but at 12.02 a receptionist said no telephone appointments were left. Returning to the premises a receptionist on the desk couldn't explain what had happened but did say that sometimes the doctors and/or health workers write in the names of their personal patients so the system doesn't work. Highly unprofessional of the staff to do this as well as the receptionist to tell me about it. Not recommended!
White Horse Surgery
2019-10-07
Person
5
5
0
Written by a patient
Written by a patient 7th October 2019
White Horse Surgery
Dr Asal is a brilliant doctor. He is professional, helpful and so understanding. I think it is so important to be able to see your GP and leave feeling you’ve received the best advice and treatment, which I have received from every appointment with Dr Asal. The only constructive suggestion I could give would be appointment availability and it’s understandable that he is in high demand as you can tell how much he cares about his job.
White Horse Surgery
2019-10-07
Person
5
5
0
Written by a patient
Written by a patient 7th October 2019
Honestly the best surgery I’ve been with in my 45 years.
The entire staff all go above and beyond to help at every stage.
I highly recommend this surgery.
White Horse Surgery
2019-06-01
Person
4
5
0
Written by a patient
Written by a patient 1st June 2019
The facilities are great here -- very clean and pleasant place to have to visit.
However, it does seem to be massively over-subscribed. We just don't have enough GPs and surgeries.
Admin staff are a bit better than the NHS average, which is damning with faint praise really. GP receptionists seem to range from outright rude and unprofessional to grudgingly helpful. This surgery's team are at the more helpful end of the scale, but occasionally slip into bluntness.
White Horse Surgery
2019-05-04
Person
5
5
0
Written by a patient
Written by a patient 4th May 2019
I have always found the staff polite, helpful & professional.
Getting a doctors appointment can be very difficult at times, sometimes you have to wait weeks, I know we have sit & wait which allows the option of seeing a GP quicker, but for some such as my husband who has COPD & Rheumatoid Arthritis finds this system difficult for him, we both would prefer an appointment system to allow patients to see the same GP if they wish for continuity of care.
The surgery is clean & comfortable
Resources
Short link to review White Horse Surgery: http://iwgc.net/ejnca