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Clinical care is excellent
Follow up care is excellent
Nurse led care is excellent
GPs practice holistically - you are not just a condition, they look at the whole person that you are and consider the impact of recommended care on your life and those around you
Receptionists are friendly, courteous and welcoming
Staff are genuinely interested and want to get it right for you
If something goes wrong, e.g. unavailability of results, staff go out of their way to solve the problem