Westgate Surgery Kent

Westgate Surgery Kent 2023-10-18 Person 4 5 0

Along time on the phone

More staff on reception

Westgate Surgery Kent 2023-10-18 Person 5 5 0

I've always found this Surgery to be very helpful. They have a huge patient list but always find time to address your issues I have excellent care from the Doctor and Nurses at this Surgery and reception are helpful. That is why I gave my review.

This surgery is too small in the waiting area and the reception looks to small for the staff. I think that it deserves an upgrade an an expansion.

Westgate Surgery Kent 2023-10-18 Person 4 5 0

Was fortunate to phone late afternoon and there was a cancellation on the following Monday. Reception were helpful and understanding. Doctor was thorough and diagnosed problem and offered prompt treatment.

Sometimes length of time on telephone waiting for response is too long

Westgate Surgery Kent 2023-10-18 Person 4 5 0

The EConsult option would be easiest for many but finding that option on the website is highly elusive. It needs to be easily accessible on the front page. The response from my Doctor was sensible and a follow up appointment was made with a Consultant Physiotherapist.

See above regarding access to the EConsult option.

Westgate Surgery Kent 2023-10-18 Person 5 5 0

Was seen on same day as telephoning Doctor organised for a hospital appointment there and then Excellent

Very happy with service provided