Wembley Park Drive Medical Centre

Wembley Park Drive Medical Centre 2022-08-25 Person 1 5 0

This practice is way beyond a joke. 40+ minutes to get through to reception, only to be told appointments can only be booked online. Sadly they have introduced a new system "Patches", which is only available at a certain morning time frame, after that, you're left seething and getting more ill. Not forgetting the added stress and anxiety. What a Joke! Gone are the days of seeing a doctor in the surgery. Even in Covid days, if patient insists on face to face due personal or specific circumstances, the surgery is obliged to honor the request. Now they just ignore. They hide behind 4 walls, sitting, enjoying the ease of work and reaping the rewards from the government. Where is the NHS going....?

Remove these ridiculous apps and come back to the human touch. Anytime you walk in to the practice, you see empty waiting areas. Reception staff chit chatting and not welcoming. Doctors have lost the personal attentive care and easily refer you on to an already overloaded hospital system. The boss Dr Patel, is never there and or available.?????????