Wellington House Surgery 2015-04-14 Person 4 5 0

This used to be a very difficult surgery in terms of getting an appointment if you were ill, due to a calamitous booking service. They now offer same-day/next-day booking, including online. The phone system is fairly dreadful when bookings are released, one often cannot even get onto the queue for over 30 minutes of constant trying. There seems to be a shortage of doctors, two new ones have left within a year recently. Why? I saw both, very kindly Asian doctors, but neither is there now. The waiting areas in,both surgeries are pretty dreadful, frankly. The doctors are, however, very good and able, especially the men, in all honesty. Most of the nurses are very good, apart from one abrupt, hectoring and rude one. Most receptionists are helpful and kind.