Warlingham Green Medical Practice

1 Church Road, Warlingham, Surrey, England, CR6 9NW 19 reviews

Reviews

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Written by a patient
19th April 2015


I've been with the Practice since it first opened & find it to be very clean, tidy & welcoming, with the addition of a few parking spaces.The reception team are very helpful & all the Doctors are good too. Never usually a problem to get an appointment for children on the day, but the online booking for myself is very good as I've had trouble in the past getting through on the phone in the morning. I would & have recommended this practice.

13th May 2015
Response from Warlingham Green Medical Practice

Thank you for taking the time to leave this feedback. Feedback enables us to improve our service.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd March 2015


Appointments are available on line which I find useful (as are repeat prescriptions) but sometimes you have to wait a week or so to get the GP you want. I do find the system of phoning at 8.00 am on the day rather frustrating as the line can be continuously busy. If one wanted to have a confidential word with the receptionist in the surgery waiting area it is difficult as everyone else who is waiting can hear the conversation unless you whisper. I have nothing but praise for all the GPs who take time to listen and explain - you never feel rushed despite their heavy work load and the nurses too are kind and considerate.

13th May 2015
Response from Warlingham Green Medical Practice

Thank you for taking the time to leave your feedback. it is positive to hear your comments regarding our GPs who do have the patients best interest at heart. Regarding the online booking service I would encourage you where possible to use this, it should then lessen the time you have to wait on the telephone. We are a busy surgery and as such do have high demand for GPs but we do do our best. Our receptionists are here to help you in whatever they can, if this means you speaking to someone confidentially then please ask the receptionist to speak to someone in private they would be only too willing to help. If you do encounter any problems with this please ask to speak to our reception manager.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
18th March 2015


Great care by Dr. Drahaman and Dr. Berry. Very caring and helpful. Reception always helpful too.

13th May 2015
Response from Warlingham Green Medical Practice

Thank you for taking the time to leave this feedback. o shall pass on your comments to the whole team at our next meeting.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th January 2015


After 15 years of what can only be described as very care from our GP's, they sold up to this Practice. Oh my, it could not be more different. Superb is an understatement. We have our favourite GP's but it makes no difference who you see, they are all of the highest quality. We are about to register for online appointment service, which comes highly recommended. This should make it even easier to make appointments. A 5 star practice. Thank you all.

10th February 2015
Response from Warlingham Green Medical Practice

Thank you so much for taking the time to leave this positive feedback which shall be passed to the whole team. We are glad to hear we are delivering such a good service to our patients.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
21st November 2014


Getting an appointment at a suitable time has always been difficult, however I have registered for online booking of appointments and that was so simple. I still feel sorry for those without computers, or relying on the phone. I always wonder why the place looks like the Marie Celeste on a Friday afternoon...and it seems that they have enough patients to warrant longer surgery hours. The waiting room is bright and recently extended. Intrigued by the question on age....is the expectation that by attending this practice some people may live to 150?...Please not me!

10th February 2015
Response from Warlingham Green Medical Practice

Thank you for taking the time to leave this feedback. We are especially glad to hear comments on the online services so thank you.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

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