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Written by a patient
16th May 2015


After assessments with consultants at the hospital, the consultant wrote back to my GP asking for them to re-refer me to various other specialisms within the local NHS. My regular GP was away on holiday and the GP receiving and reading the letter from the consultant on behalf of the practice chose to wait for my regular GP to return from holiday for this GP to determine ‘is this worth a referral to the specialisms?’. This delayed 2 weeks and wasn’t a choice for the GP’s to make it was an instruction from the consultant that shouldn’t have been delayed 2 weeks. This has now resulted in a very long wait to enable me to access the specialist services. In this case decisions were made about me without me.

Recommend
Involvement
Cleanliness
Staff
Appointment