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Victoria Road Surgery
2016-04-03
Person
2
5
0
3rd April 2016
More receptionists needed and they should look up and acknowledge your presence and say 'sorry' if they have to keep you waiting - some are so ignorant.
20th May 2016
Response from Victoria Road Surgery
We are sorry to hear of your experience, we will of course remind our reception team to acknowledge patients at reception. Ignorant I do hope they are not and we will endeavour to address your concern with the whole team.