Upton Lane Medical Centre

75-77 Upton Lane, London, England, E7 9PB
7 reviews

Reviews

Recommend
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1st October 2021


f I could I would leave 0 Stars. if your thinking of joining this surgery DONT! I've been trying to book an appointment for my grandad for over a week. he tried and tried himself but no-one answered the phone and the door to the surgery is locked. last week I filled in a triage form online for him, waited a full week and no call back, I've tried ringing them myself today was on music hold for 30mins and 36 seconds before I got cut off, filled in another triage form we'll have to wait and see if they respond to this one. I'm with E7 health centre in the lord lister clinic on Woodgrange Rd, they answer the phone even help you filling out the triage form and you get a call back in 2 days. I will definitely be changing my grandad to them

Suggested improvements
please get someone to answer the phone not everyone is able to use a smart phone and book an online appointment. don't forget you have so many elderly patients

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Cleanliness
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1st July 2021


The surgery staff and doctors were all great and very efficient

Suggested improvements
The surgery staff and doctors were all great and very efficient

Experience
Involvement
Cleanliness
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Appointment
 
1st July 2021


Excellent service all round by the doctors and receptionists and the surgery is operating brilliantly.

Suggested improvements
N/A

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Cleanliness
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8th April 2021


Needed urgent assistance with hospital prescribed medication, all staff were great in assistance - Thank You To All who assisted

Suggested improvements
None

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8th April 2021


The doctors (Dr Shankar, Dr D Sinha and Dr Bishnoi) and the receptionists (Nighat, Valerie, Shabnom and Maryam) and everyone else as a whole surgery are excellent and brilliant at their job. They are working as a team at this difficult time. Keep up the good work. Stay safe.

Suggested improvements
You are doing an excellent job from top to bottom.

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Resources

Short link to review Upton Lane Medical Centre: http://iwgc.net/eb9ja