Upper Eden Medical Practice

The Health Centre, Silver Street, Kirkby Stephen, Cumbria England, CA17 4RB 1 2 3 4 5 6 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing all reviews
 
1 2 3 4 5
Written by a patient
19th January 2018


It us very difficult to get an appointment. I feel 'rushed through' a consultation, with the exception of Dr. Toose and Dr. Young, although I avoid the surgery as much as possible. It would also help to be told which waiting area to sit in at K.S.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th October 2017


ISOMEONE AT THE SURGERY HAS DEDCIDED TO STOP MY MEDICATION EVEN THOUGH I HAVE NEVER ASKED THEM TO, TRYING TO GET IT SORTED IS LIKE A MINEFIELD, WRONG INFORMATION IS PASSED ON SO HAVE TO MAKE A FEW PHONE CALLS TO TRY AND GET IT SORTED.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
23rd May 2017


SUFFERING WITH BALANCE PROBLEMS I WAS GIVEN TWO HOME VISITS ONE WEEK, SAME MEDICAL PROBLEM FOLLOWING WEEK AND WAS TOLD BT RECEPTIONIST I NEED A CALL BACK TO DETERMINE IF I NEED A HOME VISIT. THE SURGERY DONT SEEM TO KNOW WHAT THEY ARE DOING.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th August 2016


Everyone from receptionists to clinical staff are welcoming, friendly and caring.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th July 2016


Very friendly Reception staff, helpful dispensers and the doctors, nurses all listen and take time to give you the right care.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5


Resources

Short link to review Upper Eden Medical Practice: http://iwgc.net/eb8jo