University Of Sussex Health Centre

University Of Sussex Health Centre 2017-06-26 Person 5 5 0

I have seen one of the nurses, Jo for a few different reasons recently and I cannot praise the care, reassurance and service that I have had enough. Jo really takes the time to make sure that you are okay and happy with treatment and options available and to put you at ease if you are unsure about anything! I have been using the health center since 2010 and have never had a bad experience.

University Of Sussex Health Centre 2017-06-23 Person 4 5 0

Very friendly and helpful staff. However the waiting time can vary.

University Of Sussex Health Centre 2017-06-23 Person 5 5 0

I had an amazing chat with my GP today 23/06/17 at 3pm, I think her name is Sarah. She was very helpful and gave me a reason to smile again.

University Of Sussex Health Centre 2017-06-23 Person 3 5 0

Although I have had great experiences with the doctor's my experiences with the reception staff were not great. I felt pressured into making a decision that wasn't suited to me and I didn't feel that she was being particularly friendly or listening to what I needed. And frankly, the nurse-led approach is not always suitable. I wound up having to see the nurse before seeing the doctor on call despite this being a clear waste of both of our times. This lack of flexibility in approach would also make me hesitant to recommend the surgery to others who might have more complex needs. Ultimately, I feel the surgery and the standard of care has improved a lot over the past 7 years that I have been using it but my thoughts about it are still tainted by my old (now retired) GP there who was lacking in empathy and belittling. Waiting times have also significantly improved so overall I am happy to stay and very happy with the GPs I have seen.

University Of Sussex Health Centre 2017-06-22 Person 5 5 0

The nurse I met was extremely nice and helpful.