University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 623 reviews

Reviews

Recommend
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10th January 2024


I needed a face to face appointment which is harder to get than a telephone one

Suggested improvements
identified that there is an emergency nurse earlier

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th January 2024


The nurse I saw was excellent. I wanted to speak about a number of issues. She gave me time to do so, and gave me really clear information. This health centre really does offer an unusually high level of service.

Suggested improvements
Something went wrong with the econsult service I had to book the appointment through, and the surgery’s reply didn’t initially reach me (I had to follow up after a couple of days).

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th January 2024


It wasn’t easy for me to get an appointment which made the situation very bad but the nurse that attended to me when I eventually got appointment really attended to me well and I’m much better now thanks to her

Suggested improvements
It will be nice if patients can get to see physicians as early as possible so that situations don’t go bad

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th January 2024


I love the way the nurses were so friendly and gentle. It helped in fast tension relief. They always eager to help.

Suggested improvements
Booking appointments over the phone has not been helpful. It rings on and on without a pickup of a feedback.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
28th December 2023


Upon my arrival, I hade a warm reception from the front desk, which is quite therapeutic for me, I gave my details and in not too distant a time I was called in to be attended to. The Nurses and Dr. That I met, were very friendly and gave me time to think and allowed me to be part of the decision relating to my situation. It was really nice.

Suggested improvements
More Bp kits should be provided to everyone interested in checking their blood pressure away from the clinic, I learnt a number of them were taken away by patients, who never returned.

Experience
Involvement
Cleanliness
Rating not given.
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Appointment
 
 

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University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d

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