University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 624 reviews

Reviews

Recommend
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29th March 2024


Thank you. The experience was very good. The nurse was very thorough and helpful

Suggested improvements
Nothing

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Involvement
Cleanliness
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27th March 2024


An ongoing issue has escalated and the receptionist I spoke to was very helpful, managing to get me a face-to-face appointment for the next day. At that appointment, the doctor was able to refer me to two other specialist services, the first of which I went to the following day. I’m always very impressed with the service I receive at the University Health Centre.

Suggested improvements
Nothing!

Experience
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Cleanliness
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26th March 2024


I made an online request and the staff at the health centre called me back promptly and advised me about the cause of my concern and what medication to use. I was also booked for a smear tesr, which was done with respect and dignity. Another issue was identified and the GP was called. It was clearly explained what was observed and an onward referral made. I felt satisfied with the reassuring and clarity of information.

Suggested improvements
I received the care l received. It was great and prompt.

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23rd March 2024


GP shared information with other services and people without my consent, and caused more trauma than good. Had to argue to get the birth control I wanted rather than just taking the pill that I know I don't like. Got all my medication taken away without my consent. The reception team is the best part of this gp surgery.

Suggested improvements
Phone call appointments last literally 2 minutes, and I don't feel listened to in this time. Decisions are made that don't involve my opinion during these calls.

Experience
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20th March 2024


Nurse was very kind and assuring, I was nervous but she made me relax.

Suggested improvements
Faster appointments

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University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d

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