University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 623 reviews

Reviews

Recommend
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Page 49 of 97
 
21st May 2022


Excellent Surgery. Nurses and Dr Austera ( my GP) are very responsive, always go out of their way to help, involve you in decisions, and come across as genuinely caring. Working in healthcare myself I have come into contact with lots of GP practices and I genuinely think that this one is exceptional. Receptionists are approachable and efficient when delivering results, paperwork etc.

Suggested improvements
Nothing.

Experience
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25th March 2022


I always receive fast and reliable care. The staff are attentive and compassionate, more so than any other doctors surgeries I've attended.

Suggested improvements
N/A

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15th March 2022


The Uni of Sussex Doctors is by far the best Doctors surgery I have ever been a part of. They are attentive, kind, understanding and do all they can to think of a solution. For example, I have had a Persistent cough and joe the nurse has made sure to check up on me frequently and do all they can to get to the bottom of it. I feel really cared for.

Suggested improvements
Nothing

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3rd March 2021


I have been at this surgery for nearly 4 years now. I have had a regular GP but I have seen others when she wasn’t in. Every nurse and doctor at this practice is understanding, easy to talk to and overall, amazing at their jobs. I have been with other GP surgeries in the past, and this is by far the best. They are very thorough and I have never had to wait a long time for an appointment/testing. It’s the perfect place for university students in particular as they take our concerns seriously. I really trust them and never feel let down.

Suggested improvements
N/A

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Written by a patient
17th December 2020


I was a student at the University of Sussex during the pandemic and during the first lockdown I had some challenges coping with the "new normal". I reached out to the Sussex Health Centre as I was going through a phase of depression and anxiety; and as a result found it difficult to focus on my studies. The receptionist booked a telephone appointment to speak to a nurse. I spoke with Nurse Joe Faucett who was very helpful in my recovery. She listened to me and gave me treatment options and got me involved in decisions about the treatment options. She gave me excellent service (access to information and links) and she showed that she genuinely cared about my well-being. I really appreciated her concern and her emotional intelligence.

Suggested improvements
none identified.

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Page 49 of 97

University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d

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