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There was a lack of communication between health workers, as well as my past practice. This resulted in my treatments that I need monthly being delayed. This is something I am not happy about, I felt let down and as if my health and comfort was not a priority. It also felt that I was being pushed around between nurses and doctors without getting any treatment.
Thank you for your feedback. We take your comments seriously and strive to provide the best care we can at all times. If you would like to discuss anything further with the Practice Manager, please do not hesitate to email us at – admin.unimed@nhs.net and mark it for the attention of the Practice Manager.