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Written by a carer
28th September 2020


My son tried to register over the past week - he is a Fresher; this was his first week. We are in the middle of a pandemic. The Health Centre is permanently closed! I don't know where the latest review has come from (Saturday??). Today he has been vomiting and feeling nauseous. He has eaten no more than a half of a toast. He went to the Health Centre. CLOSED! He tried filling the form for registration online, but it turns out the registration form is out of date, so even online services seem to be on hold. I called the number. A recorded message gives general information. Not a word about planning and structure during COVID. There are thousands of students on campus depending on you. What is going on? Mrs Theodora Broyd

Suggested improvements
Everything needs doing, not just doing better. You are NOT present on campus!

Experience
Rating not given.
Involvement
Cleanliness
Staff
Appointment