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Written by a patient
24th September 2019


Lots of lovely people working really really hard- however reception are often rude and hard to talk to over the phone and in person due to their short mannerism and occasionally unhelpful advice. I do appreciate this is due to long hours and a busy practice however it makes going to the doctors an unpleasant experience. The practice is massively over prescribed and getting an appointment is almost impossible even when booked months in advance. The working hours of doctors and nurses also make it exteremly difficult for those of us who work full time and cannot have lots of time off - this is then not helped by the opening times of the practice, especially by not being open at least one night a week for a later time or being open on a Saturday for a few hours as the majority of other health centres are.

Recommend
Involvement
Cleanliness
Staff
Appointment