University Health Centre

9 Northcourt Avenue, Reading, England, RG2 7HE Also known as: University of Reading Medical Practice 12 reviews

Reviews

Recommend
Involvement
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6th September 2023


Before I moved to this Surgery,I had a very bad time down the old one I was at,they did not treat me well,every time I went for a appointment they said just keep taking the pain relief,I thought I can feel a lot of pain all the time. But since I have been with the new surgery they have been so more helpful sending me to see someone with my neck and other problems like the neck and pain all down the arms,I am feeling that things are going ahead since I have been with the surgery that is why 5stars.

Suggested improvements
Nothing really I have quite happy,with all the doctor's,nurses and the receptionists they ask you what is wrong and they ask if it is quite bad they say can you come in on a time and sometimes I can not do the time,so they look again I say yes that's good time for me,even the doctor's explained 's what they can do to help or refer you to the hospital.

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th April 2022


Great doctors, GPs, nurses at this surgery. But management & reception has been awful the past few years since they merged with another surgery, impossible to book appointments and the reception staff are for the mostpart not helpful or customer focused. But the GPs here really are good if you are onw of those rare cases where you can actually get to see a GP fac eto face.

Suggested improvements
Sort out the appointment system and process ! Scrambling every morning to get an online appointment (you cant see GPs face to face anymore) is just not acceptable.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th February 2020


All good

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd August 2017


All medical and general Staff members at the university health centre are the best in my view. The doctors are exceptionally very helpful and securing an appointment is swift

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
15th July 2017


Being a registered patient of Whitley Villa Surgery for more than 5 years I always got a very careful service. Under any circumstances I always got an appointment whenever I call the surgery and my problems got solved. I am very thankful and grateful for being the patient of Whitley Villa Surgery and hope they continue the service in the future as well.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review University Health Centre: http://iwgc.net/ecch8