Torrington Park Group Practice

16 Torrington Park, North Finchley, London, England, N12 9SS 90 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
« 1 2 3 4 5 6 7 »
Page 1 of 17
 
27th March 2024


Overall I’m very satisfied for the fantastic service they provide

Suggested improvements
Nothing comes to mind

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th April 2023


Very good service with experience and knowledge for Doktor Harry Greenberg very very helpful ..

Suggested improvements
Other specialists with experience we don’t need nurse practitioners

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th February 2023


impossible to get an appointment

Suggested improvements
I have lived in the area for over a year and wasnt able to get appointment within this window for various issues at all. eventually just gave it up and went private. now I am getting reminders about my smear test being due and its again the same. econult form is not available and after holding the phone line for 20min and managing to speak with reception was told they dont book appointments over the phone and to do so online. At this point I am looking into changing GP practice.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
19th August 2022


Unusually, I had to contact the surgery three times this week. I had difficulty arranging an econsult initially as the system was closed. However, I spoke to the receptionist and on the second occasion was able to fill in an econsult. Once in the system, I can’t praise the surgery enough for getting back to me promptly and efficiently, and dealing with my issues on the same day. I know how hard you must be working to get at least some of the important issues for your patients, dealt with quickly. Thank you!

Suggested improvements
It was difficult to arrange an online consult as the system seemed closed a lot but I understand this is due to lack of appointment/ gp time available

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd August 2022


Not much personal service any more Need better management

Suggested improvements
Took one month to get a call to tell me about test results that needed further investigation Told me by text to contact surgery to rearrange appt given to me as couldn’t make it. Held on for 20 mins to get through and then told I had to do it by econsult but that was closed! If you must do everything by text, GET YOUR TEXT MESSAGES CORRECT!! Have tried to speak to practice manager on several occasions. Impossible. Never responds to emails or phone call messages. Essentially - good doctors but too many patients and poor management

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

« 1 2 3 4 5 6 7 »
Page 1 of 17

{{category}} working at Torrington Park Group Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Torrington Park Group Practice: http://iwgc.net/ecesb