Share review of Torrington Park Group Practice

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

15th July 2021


I am totally and utterly disappointed with this practice and the so called econsult service. I tried making an appointment to see a GP and after having waited for 40 minutes on the phone was told that they couldnt make appointments and I had to ring back at 8.30am the next morning!! I then decided to contact econsult.... filled out the long form and answered many questions and gave as much detail as possible. I get a call this morning from one of the doctors, asking what was the problem!!!! Do the doctors actually read the forms that are sent on the econsult? I had to go through it all again, so what is the point of filling out the forms? I still couldnt get an appointment and was told to come into the surgery to pick up some forms to book a blood test!! Why cant I get an appointment with a GP to actually look at the problem rather than being told to go for a blood test without anyone actually looking and checking my problem?

Suggested improvements
Given me an appointment with a GP!!!!!!

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment