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Unusually, I had to contact the surgery three times this week. I had difficulty arranging an econsult initially as the system was closed. However, I spoke to the receptionist and on the second occasion was able to fill in an econsult. Once in the system, I can’t praise the surgery enough for getting back to me promptly and efficiently, and dealing with my issues on the same day. I know how hard you must be working to get at least some of the important issues for your patients, dealt with quickly. Thank you!