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11th May 2021


E-consult and Torringtonpark GP receptionists playing games wasting my time when I been trying to get an appointment since friday! Waited 10th may the whole day for the doctor to tell me to book an appointment on the 11th may. Which I did and when I did they said to call 4 to 5 days later. How does it make sense to call in 4 to 5 days later with the chance of them saying the exact same thing they told me today. This service is absolutely terrible and really believe they need to better their service as soon as possible because this econsult service doesn't seem at all professional

Suggested improvements
Go back to using patient access to book appointments. What is this e-consult thing. A horrible time wasting service

Experience
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Appointment